Accessibility Statement

Our Commitment

SupDoc is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this goal.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML structure for better screen reader navigation
• Alternative text for images
• Consistent navigation throughout the site
• Color contrast that meets WCAG AA standards
• Keyboard navigation support for all interactive elements
• Form labels and error messages for better form accessibility
• Responsive design that works across different devices and screen sizes
• Clear and simple language

Browser Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Modern web browsers (Chrome, Firefox, Safari, Edge)
• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software

Navigation Tips

Keyboard Navigation

• Tab: Move forward through interactive elements
• Shift + Tab: Move backward through interactive elements
• Enter: Activate buttons and links
• Space: Check/uncheck checkboxes
• Arrow keys: Navigate through menu options
• Escape: Close modals and dropdowns

Screen Reader Users

Our website uses proper heading structure (H1-H6) to organize content. You can use your screen reader's heading navigation commands to quickly move between sections.

Known Limitations

While we strive for accessibility, some areas may have limitations:

• Some third-party content or tools may not be fully accessible
• Older PDF documents may not be fully accessible
• Some interactive features may require JavaScript to be enabled

We are actively working to address these limitations and improve accessibility across all areas of our website.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

Please provide the following information:

• The web page address (URL) where you encountered the barrier
• A description of the problem
• The assistive technology you were using (if applicable)
• Your contact information if you would like a response

Response Time

We aim to respond to accessibility feedback within 2 business days and to provide a resolution within 10 business days.

Continuous Improvement

We are committed to continuously improving our website's accessibility. We regularly review our website and work to enhance accessibility features based on user feedback and evolving best practices.

Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the accessibility of these external sites. We encourage users to review the accessibility statements of any third-party sites they visit.

Assistive Technology Support

If you need assistance using our website with your specific assistive technology or need our content in an alternative format, please contact us at support@mysupdoc.com. We will work with you to provide the information you need.