Privacy Policy

Introduction

SupDoc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and contact information (email address, phone number, shipping address)
• Payment information (processed securely through Shopify)
• Order history and preferences
• Account credentials
• Communications with our customer support team

Automatically Collected Information

When you visit our website, we automatically collect:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Respond to your questions and provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Including Shopify for e-commerce services, payment processors, and shipping companies
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct or update your personal information
• Delete your personal information (subject to certain exceptions)
• Opt-out of marketing communications
• Disable cookies through your browser settings

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: